How we set up our new clients.
After all, hassle free service is what we offer.
THREESIXTYDEGREES (SA) PTY LTD doesn’t deal with the general public, we only outsource our architectural drafting services to builders, developers & other specialised firms.
We are presuming that you have access to the internet and have broadband and email. We send our files through to you via email in a PDF format, usually the files can be up to 10 megabytes, so whilst these aren’t huge files, you don't want to be waiting around for an hour for it to come through.
Of course a massive advantage to PDF and email is that you can have a set of plans sent through to you almost instantly.
We send most (preferably all) of our completed work and drafts via email in PDF format. This allow you to print out our plans to scale simply & easily.
It is essential that you have a free program called Abode Reader as a minimum. If you do not have it already or have an old version of it, please visit Adobe and click on the link called ‘Get Abode Reader’.
Step 3 - Information required sheet
Since we have dealt
with many builders and developers over the years, we know what information
we need, to provide you the best and speediest service possible.
So we have devised a brief sheet that we would like you to fill in for
each job, it saves us calling you all the time and asking heaps of questions!
Time saving all around. If you are interested in getting a copy of this
sheet, please contact us at:
wayne@threesixtydegrees.com.au
Step 4 - Sending information to us.
When you send us new
jobs, we prefer that they come through in an email.
Emailed information (even things like changes or amendments) is best because
both parties have a copy of the information sent.
Faxes can also be unclear; originals need to be copied before being sent.
So if possible, please scan in all information, ie. sketches, client information
etc. and this way, we can get it back to you faster.
A lot of places now sell scanners, if possible get as good a quality one
as you can afford, an A3 one is perfect but expensive.
HarrisTechnology have a great website, click here for scanners
Step 5 - Printing our plans.
We send all our work
via PDF in A3 format where possible. If you have an A3 printer and/or
photocopier that can print from your computer, then you are already set
up.
If you only have a smaller A4 printer, it is best for you to upgrade to
an A3 one. If possible get a color printer but this isn’t essential.
If you plan to print off a lot of copies and don't have an A3 photocopier,
maybe look into buying a new A3 laser printer. These are fast, low cost
per print, but are more expensive than inkjet A3 printers.
Once again, buy as good and fast as you can afford as your clients will
see these prints. See Hewlett Packard
or Harris Technology.
Step 6 - Design meetings via webcam.
We offer webcam based design interviews between our designers, yourself and your clients. This solves a major problem of getting a quality designer to you if you are in a remote area. We make sure you and your clients supply us with all relevant information prior to the meeting, and then we have a meeting as if our designer is in the same room as you! We use Windows Live Messenger to have a video call. All you need installed on your computer is Messenger, a webcam, speakers and a microphone. Messenger is a free product. Please visit your local computer store or Harris Technology to get your webcam, speakers and microphone if you don't already have one.
Step 7 - CAD files.
If you are already using CAD, feel free to contact us for our standard PLOT FILES, SCRIPTS, LAYERS etc. please email us to receive them.
Step 8 - Business Set up.
If you need a hand
with setting up your business for drafting (or making it more efficient)
whether you use internal or external draftspeople or designers, we are
available to come to your office.
Of course, this is a premium service but well worth the price. Each business
set up fee is different as every business is different; we will quote
you on an individual basis.
Please contact us to see
how we can help.
Sometimes your business just needs a little help, let our expertise guide
you. Remember, we are here to help you!